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Certificate III in Hospitality

  • This course is best suited for employees that have completed Certificate II or have worked in the industry longer than six (6) months wishing to prepare for lower management.
  • It is composed of nine (9) core units and ten (10) elective units. The electives are drawn to best reflect the area of occupation, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
  • Ideally the student will be practicing the skills and would attend theory and underpinning knowledge sessions once monthly for approximately 2 hours.
  • Assessment of competency is through quarterly on the job observations, written quizzes (at the completion of each session) and verbal assessments.
  • As the course is structured from approved Australian Training Packages and is accredited by Vocational Education and Training Advisory Board (VETAB) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
  • Prior completion of units that may have relevance will receive recognition in accordance with the Australian Quality Training Framework (AQTF).
  • For details of course fees please contact Student Administration.
  • Typically the course outline would be:

Core:
SITXCOM001A- Working with Colleagues and Customers
SITXCOM002A- Work in a Socially Diverse Environment
SITXOHS001A- Follow Health, Safety and Security Procedures
SITXOHS002A- Follow Workplace Hygiene Procedures
SITHIND001A- Develop and Update Hospitality Industry Knowledge
SITXHRM001A- Coach Others in Job Skills
SITXCCS002A- Provide Quality Customer Service
SITHFAB21A- Provide and Co-ordinate Food and Beverage Servises.
SITHIND003A- Provide and Co-ordinate Hospitality Service